Delivering Nutritional Products with Better Insights

About Baladna

Driven by excellence and high-quality standard products, Baladna is a trusted milk, dairy, juice and food brand in Qatar. Committed to bringing fresh and nutritious food choices to its consumers, the brand has progressive product research and innovation, aiming towards a healthier and more sustainable future. Baladna has grown to be Qatar’s largest locally owned food and dairy supplier achieving 100% self sufficiency in milk and dairy.

With such a vital role and responsibility to the citizens of Qatar, it is important for Baladna to ensure consistent production and delivery of its products to shelves across the country. It was therefore critical for Baladna to select the right implementation partner for its analytics initiative. With references across Qatar and the Middle East, a strong expertise in SAP solutions and a proven track record, Baladna selected Clariba as its implementation partner for this project.

Objectives & Aproach

• Provide a user-friendly interface for the executive team to view performance and take action.

• Eliminate data silos and achieve more collaborative cross- departmental decision-making.

• Ensure one single source of truth with over 200+ trusted KPIs across all core departments.

With years of experience in delivering complex analytics and enterprise performance solutions, the Clariba team took advantage of its proven implementation methodology and visualization framework. Supported by the project managers of both teams, Clariba engaged with the business teams of Baladna following a structured process yet leveraging an agile approach to ensure continuous engagement of all business members.

Critical Success Factors

• Transparency and trust: Continuous open dialogue between the project team and the business.

• Flexibility: Adopt to changing business requirements throughout the project following a structured process.

• Communication: Effective, fluid, two-way communication among all parties to ensure rapid decision-making.

Results

With the successful implementation of the analytics solution for all core departments, the management team at Baladna now has the necessary insights to be able better collaborate and steer the organization based on one single source of the truth. Decision-making that ultimately benefits the citizens and residents of the State of Qatar has never been more effective.