Discover how Generative AI is changing the Customer Experience

🚩Microsoft Offices (Paseo club deportivo, Parque Empresarial La Finca, 1, Edificio, Madrid)

Learn, connect, and transform your customer approach.

We want to invite you to an exclusive event that will transform your perspective on how Generative AI is changing Customer Experience.

You will be able to learn about success stories on how the latest capabilities of Azure Open AI, incorporated into an Omnichannel proposal, allow us to respond and resolve better and more agilely to our customers, both internal and external.

Don't miss this opportunity to learn, connect, and transform your customer approach.

Agenda

• 10:00 to 10:30h - Reception and welcome coffee.
• 10:30 to 11:00h - Current moment of Generative AI. Speakers: Juan Chinchilla, Director Microsoft Business Apps and Jorge Perote, Business Director at SEIDOR.
• 11:00 to 11:30h - New possibilities in omnichannel virtual assistants. Speaker: Rubén Agudo, Director of CX AI Solutions at SEIDOR.
• 11:30 to 12:00h - Practical case Universidad CEU Cardenal Herrera. Azure OpenAI integrated with Dynamics 365 to assist students in their educational journey. Speaker: José Luis Roig Azpitarte, Director of AI at CEU.
• 12:00 to 12:30h - Generative AI in a CDP strategy - Speaker: Ricardo Sáez, Director of CDP Solutions at SEIDOR.
• 12:30 to 13:30h - Closing and Cocktail by Javier Reina, Business Development Director CX at SEIDOR and Diego Arteaga, Sales Director Microsoft Business Apps.

Join us for this exciting day and be part of the Customer Experience revolution!

Limited seats available!