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Hortifruit | SAP S/4HANA

The company has faced the challenge of standardizing the processes to improve global management and drive its expansion.

Hortifrut is a Chilean company with more than 40 years of experience, dedicated to the production, export, and marketing of berries globally, mainly blueberries, raspberries, and blackberries. It has subsidiaries in America, Europe, and Asia, operating under the commercial brands Hortifrut, Naturipe, and Hortifrut Marketing EMEA. The company has become the largest producer and marketer of blueberries worldwide, and the second largest considering the entire category of berries.
Technology and digitalization accompany the company's strategy in all its axes, facilitating the incorporation of new markets, helping in the efficiency, transparency, and digitalization of its processes through the Digital & Technology Management area, which is focused on being the enabler in Hortifrut for innovation, disruption, efficiency, and transparency.
Due to the constant growth of the company, Hortifrut detected the need for a centralized, reliable, and highly available source of information given its global coverage. This led to the challenge of standardizing its processes to make operations more efficient and consolidate the three existing SAP platforms with different versions, processes, and locations; thus, the OneSAP project was born.

Before: Challenges and Opportunities

  • Consolidate three existing SAP platforms with different processes, locations, and in different update versions (R3 and SAP) into a single centralized SAP S/4HANA system
  • Integrate, homologate, and standardize all processes, master objects, etc.
  • Implement SAP S/4HANA in the group's subsidiaries that did not have this technology (India, Morocco, and Ecuador). For this, they created the OneSAP project.

Why SAP? And SEIDOR?

  • Hortifrut chose to implement SAP S/4HANA with SEIDOR because it is a world-class solution that would allow them to support the company's growth and internationalization.
  • SEIDOR has been the strategic technological partner they needed to implement a project as complex as OneSAP. Thanks to its global reach and great involvement in the project, the deployment was a complete success in just 18 months. They worked in a collaborative, flexible manner, attending to and participating in the strategy of the required decisions.

Benefits

  • They have a unified SAP platform, which allows them to scale and centralize operations.
  • Standardization and simplification of processes.
  • Standardization of the company's master data.
  • Better traceability of operations from origin to destination worldwide.
  • Important reduction in costs in global technological infrastructure thanks to a unique corporate account plan.
  • Establishment of future service and excellence centers.

SAP S/4HANA is a very robust, efficient, and
reliable system that allows all users in the
company to work on their respective processes in a
centralized manner, as well as in their own
languages and time zones, with greater peace of mind at
each level.
The OneSAP project has allowed us to advance one or
two levels, providing us with a global
corporate platform.

José Arizabalo
Corporate Digital and Technology Manager at Hortifrut
Jose Arizabalo

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